This week focuses more on how my experience at Ottawa has been. I had to explain and give thoughts on how the learning process has been of great help to my profession and how it has impacted my work. For the last seven weeks, I have received course materials that have improved my knowledge and skills concerning information technology and business organizations. I also focused on explaining and giving insight into how the EMBA program has impacted my current profession and working as a QA tester. Therefore this week, I focused on providing information on what I covered during the last seven weeks at Ottawa and how the learning process has affected my experience and work.
Information technology has come a long way, bringing drastic changes in different activities and departments within a business organization. Implementations of different strategies are affected by the advancement in technology, including how decisions are made and how companies achieve their objectives. The use of an information system has helped in improving the ability of workers to handle different problems, and challenges make them better for the benefit of the organization and its customers. As a QA automation software tester having responsibility for testing applications within an organization requires the ability to solve different challenges that are associated with application testing. During the last seven-week, I was able to improve my ability to handle the various situations that I might experience in life and at the place of work using information systems. QA automation software tester is a profession that involves critical thinking and always finding a way out in case one is faced with a challenge. Through the weeks, I was able to improve my critical thinking to solve the different problems that I experienced in the workplace. Applying the knowledge I got in the learning materials through the seven-week was a fantastic journey because it improved my skills and knowledge that helped improve my performance.
Although technology has advanced drastically, bringing positive impacts to the organization is also associated with challenges. The major problem for an organization using information system experiences includes security of information. The security of information of both the organization and the customer has been a significant challenge because when hackers access data, they can use it for their benefits. Data is a precious commodity in every organization because tampering with the data system can paralyze the functions of an organization. Therefore, every organization tries its level best to ensure they provide enough security to information of customers to remain relevant and protects its reputation.
During the seven weeks in the course, I was able to understand more about the importance of protecting customers’ data away from unauthorized users. An organization like TRUSTe has a significant role to play when it comes to data security because they ensure the organization follows to the letter the policies that have been put in place to ensure customers’ data is protected. The course enabled me to understand the importance of privacy of customers’ information and why most customers trust organizations that provide maximum security to their information.
During the past seven weeks, I learned how the privacy of information for patients helps an organization to grow because of the trust customers have in the organization. The organization should not use or disclose their customers’ information to third parties without their customers’ consent. For example, in healthcare sectors, patients’ data is not disclosed to any third party without patient consent or permission. This helps us to understand the importance of the opt-in method that has a role in ensuring it helps to improve the privacy of customers’ information.
Knowledge management is among the many important topics that I learned during the seven weeks. Different organizations have goals and objectives they have to accomplish and achieve within a given period, and achieving this will all depend on how they choose the tool to handle and manage information and resources. As a QA automation software tester knowledge management has helped me to when it comes to making decisions hence improving my productivity and efficiency at work. Having knowledge management helps in identifying problems that and organization might be experiencing and making better choices and decisions to find the solution for the challenge. Through managing, using, creating, and sharing organization information and knowledge, I was able to achieve the objectives set by the organization.
Plagiarism has been a significant challenge that has been affecting many people, including authors and students in schools and colleges. During the period at Ottawa, I was able to realize the importance of doing your original work, and in case you use another person’s job, it is essential to give them credit. Using another person’s work without giving them credit is compared to stealing and is unethical. This has helped me to appreciate other people’s work in the office and provide them with a credit or appreciate them for the excellent work they have done. People sacrifice a lot to deliver what is best, therefore, encouraging and congratulating them on improving their morale and self-esteem to provide the best.
This relates to my work because the course material is related to my profession and what I’m doing as a QA tester. The last seven weeks of learning has improved my skills and knowledge on the importance of having the right information system in an organization. It is also related to my work because it has helped me identify the importance of grit for growth and the impacts of having goals and plans for one to achieve what they want in life. Before one achieves their goals, they got to have better ideas and strategies that will enable them on how to achieve their goals and objectives. The course has made me known the importance of grit and perseverance and persistence to fulfill one’s wants in life. Nothing comes easy; therefore, one has to be persistent and have grit for them to grow and achieve their goals in life. The knowledge I got in the course has improved my knowledge and skills on how to handle challenges and overcome them in a more advanced way.
Communication can be defined as the sending and receiving of information from one person to another. Without communication within an organization, then people will never understand each other or have a peaceful environment to work. Consequently, communication has an essential role in any organization, be it workers to workers or workers to management. The course has enabled me to understand the importance of having better communication between employees and the management and finding the best way to communicate or send information. For example, understanding it is convenient for others to get information through email while others need face to face communication. The skills have helped me always to find the right means to communicate with my fellow workmates, improving my communication skills and the relationship workers have at the organization. The seven weeks have just been a fantastic experience that has improved my abilities as a QA automation software tester at Unica Group, Inc. hence improving my efficiency, decision making, production.
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