Description of the search tasks
The identification of search tasks is designed to ensure the requirements of the users for the searching system to offer better suggestions for query, personalized searching application, and the use of advertising retrieval accordingly (Kellar, et al., 2006). The identification of search tasks can be realized through the finding of fact, the gathering of information, and the browsing of the results for searching accordingly (Pranav, et al., 2019). During the research of the website search system of the University of Sheffield, this report had focused on the two tasks under different occasions that the user may face.
In simulated situation 1, the student who had lost the UCard was worried about the possible influences of the incident on the activities including the access to the library and classes in the university and the place to apply for a new card. This task should be considered fact-finding as the students are trying to identify solutions basing on the cases and facts explained by the university. The users can identify the answer of their query directly basing on the cases and facts listed in the system through fact-finding (Rousi, et al., 2019).
In simulated situation 2, an international student who had entered the University of Sheffield from another country is trying to figure the possible supports and help that are offered for the international students. The task in simulated situation 2 should be considered as the collection of information for possible supports for the international students in the future study and work. The task of information collection should be considered as the informative one that offers no precise answer (Vijayarajan, et al., 2016).
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