6 Benefits of VOIP for Small Businesses

As an entrepreneur, you have a responsibility to ensure reliable phone access to everyone. Yes, a lot of work will be done on networked computers. But the offices still require phones for daily communications.

Older, and proprietary phones are not only expensive but also difficult to reconfigure. But all is not lost.

The voice over internet protocol (VOIP) allows users to communicate through broadband internet rather than an analog or conventional phone system. The good thing about business VOIP solutions is their applicability on all firms. But why does the VOIP calling system seem so potent?

Other than reducing the calling costs, VOIP turns speech to digital data packets. With this, it becomes easier to store, search, copy, manipulate and combine with any other data. Then, you can easily share the message with almost any device or gadget that connects to the internet. Here are the main benefits of VOIP solutions to small businesses.

  1. VOIP Solutions are Easier to Install, Configure and Maintain

Internet protocol phones are simple and easier to install. You don’t need to hire someone to run the phone wiring system in your facility. All you need is to set up the phone system and be ready to go.

Even better, using hoisted VOIP allows for an easy and inexpensive way to add new users. It also has a convenient web portal which makes it easy to add, move, or change the system configurations.

  1. VoIP Scales Up or Down With Ease

Every small enterprise needs to prepare adequately for growth. However, estimating the number of phones that your firm will need by the following year isn’t easy. Further, if you are using a traditional phone system, you have to make the estimates carefully. You don’t want to spend your money on idle phone lines.

With VoIP, this is a thing of the past. You can easily add a new phone line every time you add an employee. If the employee leaves your firm, you can either reassign or remove the line. Therefore, you’ll always have the exact number of phone lines that match your needs.

  1. Opting for Hoisted VoIP Saves You on Money

Every business wants to save on cost. Saving money is the primary feature of hosted VoIP phone systems. The traditional phone systems were very expensive. The set up process was tiring and intrusive. Making changes or reconfiguration required time. The repair and maintenance exercises were equally expensive.

However, VoIP systems saves on installation costs. The calling costs where local or international calls are less expensive. Make the shift today and save your enterprise lots of money.

  1. The VoIP System Easily Integrates With Other Systems

All the VoIP calls are internet based. Therefore, you can easily integrate them to other business applications. For instance, you can place outbound calls, or bring up customer records with inbound calls.

If your employees are travelling? Don’t worry! They can access their voicemail accounts through email. Some hosted VoIP systems will transcribe the voice call to text and route the message back to email.

  1. The System is Highly Portable

The comfort and convenience from VoIP telephones is accessible across the globe. With any broadband connection, log in to your VoIP telephone. The system will work regardless of where you are. If you’re travelling, don’t worry. You can access the system via email.

Changing business locations? Don’t worry, VoIP call system has got you covered. You see, a traditional phone system has a line, with its own number, assigned to a home or business. When relocating, you’ll waste a lot of time requesting the phone companies to transfer your phone number to new locations.

A VoIP phone system doesn’t have any physical limitation. You enjoy the freedom to move as your enterprise demands without any additional stress.

  1. Versatility of Features

A VoIP call system allows you to multitask with other tech-savvy devices. This allows for higher productivity.

For instance, assume your call is on a queue. As you wait, you can strategize on how to respond to clients whose calls you have missed. Reason being, you read the transcriptions on your email sent from your voicemail.

Even better, you can share or forward the message with ease at the touch of a button.

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